淘寶退貨怎麽操作,如何寄快遞?費用怎麽查詢啊?
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2、點擊該筆訂單詳情頁面後,找到紅色箭頭所指的“退換”,並且點擊。
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3、打開後顯示僅退款或者退貨退款,僅退款的話,未收到貨的情況下申請,退貨退款的話是收到貨了,貨物不滿意或者有質量問題等情況,需要把貨退回去,那麽就申請退貨退款,並且點擊。
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4、提交了之後,就到了等待商家處理的時候,如下圖,期間咱們也可以撤銷退款,修改退款,以及在商家拒絕退款後申請客服介入。
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5、商家後續同意退款後,就需要把快遞寄出去,咱們可以在線下單,讓快遞員上門取件,或者自己去寄快遞(費用的話,直接咨詢快遞點即可),然後點擊我已寄出,在寄出頁面填寫物流單號,並且提交等待商家確認收貨即可。
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